# Google Business Profile Management in Mansfield > Your Google Business Profile is very likely the most-viewed thing your business has online, and it costs nothing. Most local businesses have filled in about a third of it. **Provider:** Web Design Mansfield (a dijitul company) **Location:** The Bungalow, 11 St John Street, Mansfield, Nottinghamshire NG18 1QJ **Phone:** 01623 272050 **Email:** info@web-design-mansfield.co.uk **Price:** From £195, excluding VAT **Canonical URL:** https://web-design-mansfield.co.uk/services/google-business-profile/ --- For a local business, the Google Business Profile frequently gets more views than the website. It appears in the map pack, in the knowledge panel on the right of search results, and on Google Maps. It shows your hours, your reviews, your photos and a button that dials your phone. It is free, and almost every profile we look at is substantially incomplete: one category instead of the several that apply, no services listed, no photos since 2019, no posts, questions left unanswered and reviews left without replies. Fixing it is one of the cheapest pieces of marketing available to a local business. ## What you get ### Claiming and verifying Including profiles created automatically by Google that you never set up, and recovering ones controlled by an agency or ex-employee you have lost contact with. ### Categories chosen deliberately Your primary category is the single strongest ranking signal on the profile. Getting it right, plus every relevant secondary, frequently produces movement on its own. ### Complete services and attributes Every service listed with a description. Attributes that matter locally — wheelchair access, free parking, appointment required, languages spoken. ### Photographs that are actually yours Real premises, real team, real work. Businesses with genuine recent photos get substantially more clicks than those with a logo and nothing else. ### Review generation set up A short link and QR code, a process for asking at the right moment, and templates for replying. Reviews are the biggest lever you have. ### Ongoing posting and monitoring Regular posts, questions answered, reviews replied to, and alerts for unauthorised edits — competitors and members of the public can suggest changes to your listing, and sometimes do. ## Things that get profiles suspended Suspension is disruptive and slow to reverse. The usual causes: - A virtual office or mailbox address used as a physical location - Keywords stuffed into the business name — "Dave’s Plumbing Mansfield Emergency Plumber 24/7" - A service-area business displaying an address it does not actually trade from - Multiple listings at one address for the same business - Sudden bulk edits to name, address or category all at once ## Posts, questions and messaging Google Posts appear on your profile and are a straightforward way to signal that the business is active. Offers, news, completed jobs, seasonal reminders. The questions section is public and anyone can answer — including people who do not work for you and get it wrong. It is worth seeding the common questions with correct answers yourself. Messaging is worth enabling only if somebody will genuinely reply promptly. A slow response time is displayed publicly and does more harm than not offering it. ## What affects the price Starting price: From £195 (excluding VAT). - Whether the profile is new, existing, or needs recovering from suspension - Number of locations - Whether ongoing management and posting is included - Whether review generation needs setting up ## Local context — Mansfield A practical Mansfield note: several businesses share addresses in the town centre, particularly in serviced offices and above shops. Google handles this reasonably well but it needs setting up correctly, or listings get merged or suspended. We have also lost count of the Mansfield businesses whose profile is still controlled by an agency they parted company with years ago. It is recoverable — there is a formal process — and it is worth doing, because that listing is often outranking their actual website. ## Also known as Google My Business Mansfield, GMB optimisation Mansfield, Google listing Mansfield, Google Maps listing Mansfield, business listing Mansfield. ## Frequently asked questions ### Is Google Business Profile free? Completely. Setting it up and running it costs nothing. If someone is charging you a monthly fee purely to "keep your Google listing active", that is not a real service. ### How do I get more reviews? Ask, at the moment the customer is most pleased, and make it a single tap with a short link or QR code. That is genuinely most of it. Never incentivise reviews — it breaches Google’s policies and risks the whole profile. ### Can I have a listing without showing my address? Yes, if you travel to customers. You set a service area and hide the address. If customers come to you, the address must be shown and must be real. ### My profile was suspended. Can you get it back? Usually, though it takes patience. We identify the likely cause, correct it, and file the reinstatement request with supporting evidence. Most are recoverable; it typically takes two to four weeks. ## Related services - [Local SEO in Mansfield](https://web-design-mansfield.co.uk/services/local-seo/): Winning the map pack — the three results that sit above everything else. - [SEO in Mansfield](https://web-design-mansfield.co.uk/services/seo/): Getting found by people who are ready to buy — and being able to prove it worked. - [SEO Audits in Mansfield](https://web-design-mansfield.co.uk/services/seo-audit/): A straight answer on why you are not ranking, and what to do about it first. - [Online Reputation Management in Mansfield](https://web-design-mansfield.co.uk/services/reputation-management/): Building reviews, handling criticism, and dealing with what appears when people search your name. - [AI Search Optimisation in Mansfield](https://web-design-mansfield.co.uk/services/ai-search-optimisation/): Being the business AI assistants recommend when someone asks for one. - [Technical SEO in Mansfield](https://web-design-mansfield.co.uk/services/technical-seo/): The unglamorous foundations that decide whether any other SEO work can pay off. --- Web Design Mansfield — Mansfield’s digital agency — websites, SEO and marketing that bring in work. The Bungalow, 11 St John Street, Mansfield, Nottinghamshire NG18 1QJ · 01623 272050 · info@web-design-mansfield.co.uk Trading since 2006. Google rating 5.0 from 35+ reviews.